Terms & Conditions

Welcome to Snaapcart.com. These Terms and Conditions govern your use of our website and the services provided by Snaapcart, a registered business operating under GST Number 19BNGPB8506C1ZA, located at VILL + PO - Hareknagar, PS - Beldanga, DIST - Murshidabad, PIN - 742133, West Bengal.

By accessing this website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you must not use this website or place orders through it.

1. Introduction

This website, Snaapcart.com, is owned and operated by Snaapcart. Our primary focus is the sale of shoes, including casual, formal, sports, and fashion footwear for men, women, and children. We offer a seamless online shopping experience and strive to provide high-quality products with excellent customer service.

By using this website or making a purchase, you agree that you have read, understood, and accepted these terms.

2. Eligibility to Use

You must be at least 18 years of age to use this website. By agreeing to these Terms and Conditions, you represent and warrant that you are at least 18 years of age and legally competent to enter into binding contracts.

If you are using the website on behalf of a business or legal entity, you must have the authority to bind that entity to these terms.

3. Account Registration

To access certain features of our website, you may be required to register an account. When you register, you agree to:

  • Provide accurate, current, and complete information.

  • Maintain the confidentiality of your account and password.

  • Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, false, or misleading.

4. Product Information and Pricing

We strive to ensure all product descriptions, images, prices, and availability are accurate and up to date. However, we do not guarantee that all information is error-free. In case of any discrepancies:

  • We reserve the right to correct any errors, inaccuracies, or omissions.

  • Prices are subject to change without prior notice.

  • Product availability may vary, and we reserve the right to limit quantities or discontinue items.

5. Order Process

By placing an order on Snaapcart.com, you agree to provide accurate billing and shipping details. All orders are subject to acceptance and availability. We reserve the right to:

  • Cancel or refuse any order for any reason.

  • Limit the quantity of items purchased per customer or per order.

Once you place an order, you will receive a confirmation email. This email does not constitute acceptance of the order. A binding agreement is only formed once your order is dispatched.

6. Payment

We offer various secure payment methods, including:

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Cash on Delivery (COD)

For COD orders, please ensure you are available to accept the delivery. Failure to accept COD parcels may lead to restrictions on future orders.

Prices are inclusive of applicable GST as per Indian tax laws.

7. Shipping and Delivery

We strive to deliver products promptly. Typical dispatch and delivery timelines are:

  • Dispatch within 1-3 business days.

  • Delivery within 5-9 business days depending on location.

Delays may occur due to unforeseen circumstances (natural disasters, strikes, courier delays, etc.). You will receive a tracking ID once the order is shipped.

Shipping charges (if any) will be displayed during checkout.

8. Cancellation Policy

You may cancel your order before it is shipped. To cancel, please contact us at snaapcarthelp@gmail.com or call 8617857050.

Once shipped, cancellations are not permitted. In such cases, you may request a return or replacement as per our Return & Refund Policy.

9. Return and Refund Policy

We accept returns only under the following conditions:

  • Item received is damaged, defective, or incorrect.

  • You raise a return request within 7 days of delivery.

  • Product is unused, unworn, unwashed, and in original condition with all tags and packaging.

To request a return, email us at snaapcarthelp@gmail.com with order details and images of the issue.

Refunds (if applicable) will be processed within 7–10 working days after the returned product is inspected and approved.

10. Exchanges

Exchange is possible for size or design issues if stock is available. Please initiate an exchange within 7 days of delivery. Shipping charges for exchanges may be borne by the customer.

11. Intellectual Property Rights

All content on Snaapcart.com including logos, designs, images, text, graphics, and product photos are the property of Snaapcart or its content providers. You may not:

  • Copy, reproduce, or distribute any part of the website without our written permission.

  • Use our branding or likeness for commercial purposes without authorization.

12. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt to gain unauthorized access to the website.

  • Post or transmit any viruses, malware, or harmful content.

  • Harass, abuse, or harm other users or the website.

We reserve the right to take legal action against violations.

13. Privacy Policy

Your use of the website is also governed by our Privacy Policy. By using the site, you consent to the collection, use, and disclosure of your personal information as described in that policy.

14. Disclaimer of Warranties

All products and services are provided “as is” and “as available.” We do not make any express or implied warranties, including but not limited to:

  • Accuracy, reliability, or completeness of product information.

  • Suitability of products for a particular purpose.

We shall not be liable for any damages arising from the use of or inability to use the website.

15. Limitation of Liability

To the maximum extent permitted by law, Snaapcart shall not be liable for any:

  • Indirect, incidental, or consequential damages.

  • Loss of data, income, or profits.

  • Claims by third parties resulting from your use of the website or products.

Our total liability shall be limited to the amount paid by you for the product or service in question.

16. Force Majeure

We are not liable for any failure or delay in our performance due to events beyond our control, including but not limited to:

  • Acts of God

  • War, terrorism, riots

  • Government restrictions

  • Fire, flood, pandemics, or other natural disasters

17. Third-Party Links

This website may contain links to external websites. We are not responsible for the content, policies, or practices of such third-party sites. Use them at your own risk.

18. Modification of Terms

Snaapcart reserves the right to revise, update, or change these Terms and Conditions at any time. Changes will be effective upon posting on the website. It is your responsibility to review them periodically.

19. Termination

We may suspend or terminate your access to the website without notice if:

  • You violate these Terms and Conditions.

  • We suspect fraudulent activity or abuse.

  • Required by law or regulatory authorities.

You may also discontinue use of the website at any time.

20. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts located in Murshidabad, West Bengal.

21. Contact Information

For any queries, concerns, or legal notices, please contact us at:

Snaapcart
Email: snaapcarthelp@gmail.com
Phone: 8617857050
Address: VILL + PO - Hareknagar, PS - Beldanga, DIST - Murshidabad, PIN - 742133
GST Number: 19BNGPB8506C1ZA

By continuing to use Snaapcart.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.